1. Can the artwork be viewed physically before purchasing?
If you select an artwork you wish to buy, the same can be viewed physically as well. However, in order to view the painting in person you will have to personally visit our studio, Estudio Divino, Dehradun, India

2. Can I reserve an artwork I like?
Unfortunately we do not provide this facility on online purchases.

3. Once bought, how much time will it take for the artwork to reach my delivery address?
Once the payment is credited into the Bank account, we will initiate the shipping process. The artworks will be released for shipping within 7-10 working days from the Art Studio. An Email/Whatsapp/SMS will be sent with the details of the parcel and depending on the location of the delivery address, an estimated delivery time will be mentioned as received by the courier company.

4. I wish to buy a painting; can a better price be negotiated?
Prices on our website are fixed unless a discount code has been issued by Estudio Divino for purchasing an artwork online. Please note that the provided discount code shall be valid only on a single transaction for a limited period of time.

5. What is the sequence of events once I order a painting?
Once you order a painting online, a confirmation Email/Whatsapp/SMS will be sent to the given email address/contact number with details regarding the purchases. Once the payment has been credited against the order, we will initiate the packing and shipping process. The same will be informed to the client via an Email/Whatsapp/SMS. Once the artwork is sent for delivery, the details will be provided to the client to keep updated about the whereabouts of the artwork. Basically once paid and ordered, Estudio Divino will ensure the artwork reaches the client’s home safely and in the best way possible.

6. How can I confirm the authenticity of the artwork?
Along with the artwork purchased, Estudio Divino will also provide you with an authenticity certificate which is signed by the artist. The signature is a confirmation of the originality of the artwork. Please note that Estudio Divino deals with artists and all the certificates are signed by the artist and are sold through Estudio Divino with trust and in good faith.

7. Are all the available paintings listed on the website?
Though we assure that our website will be updated regularly, it is not always possible to display each and every piece of artwork we have at our studio. If you wish to see more works, please come down to our studio. You can also check our 'Latest' ribbon-marked artworks on the website 'Shop' page for the most recent works. .

8. How can I get to know about the new arrivals at the gallery?
All new artworks will be uploaded under the ‘Latest’ ribbon-marked artworks on the 'shop' page of the website.

9. Is it possible to buy an artwork to be shipped internationally?
Yes, we do ship internationally. Packing is done as per international shipping standards to ensure that the artwork is not damaged in transit. Additional shipping charges are applicable and are not a part of the artwork price. This charge varies, depending on the delivery location.

10. I am an artist, would you help me display and sell my paintings?
The core purpose of Estudio Divino is to support and promote young emerging artists. We have plans to gradually progress towards our goal. Even if we don’t show your works right now, full guidance will be provided in case of any queries. You can email us on estudiodivino02@gmail.com with a complete Artist Profile, Artist Purpose Statement and clear photographs of your artwork images in HD quality, digital/physical, for our reference. We will then review your work and a decision will be taken which shall be accordingly informed to you.

11. Will the purchased painting will be in a roll form or framed?
Paintings purchased online will be shipped in rolls, cardboard or even wooden crate. The packaging depends upon the kind of frame the painting has to be packed and also the size of the painting is kept in mind. Sometimes the artworks are non-glass framed or sometimes glass framed, and sometimes just a canvas sheet. Depending upon the need of the client, keeping in mind the safety and security of the paintings and the textures, we take extra care to deliver the artworks with utmost quality packaging.